Terms of Service

Effective Date: 3/01/2025

Welcome to Queen City Supplements! These Terms of Service (“Terms”) govern your use of our website, queencitysupplements.com, and any purchases made through our online store. By accessing or using our site, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

1. Use of Our Website

You agree to use this website only for lawful purposes. You must be at least 18 years old or have the involvement of a parent or guardian to make a purchase.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

2. Product Information

We strive to display accurate product descriptions and images. However, we do not guarantee that all information is complete, current, or error-free. If you receive a product that is not as described, your sole remedy is to return it in unused condition.

3. Supplements Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you are pregnant, nursing, taking medications, or have any medical conditions.

Statements made on this site have not been evaluated by the Food and Drug Administration (FDA).

4. Order Acceptance and Pricing

All prices are listed in USD and are subject to change without notice. We reserve the right to refuse or cancel any orders due to pricing errors, product availability, or suspected fraud.

5. Payment Methods

We accept major credit cards, PayPal, and other payment methods as shown at checkout. Payment must be received before orders are processed and shipped.

6. Shipping & Returns

Please refer to our Shipping Policy and Return Policy for information on delivery times, shipping rates, and return procedures.

7. Intellectual Property

All content on this website—including logos, images, product names, text, and graphics—is the property of Queen City Supplements and may not be used without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Queen City Supplements shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the website or products.

9. Indemnification

You agree to indemnify and hold harmless Queen City Supplements, its affiliates, employees, and agents from any claims, liabilities, damages, and expenses arising out of your use of the site or breach of these Terms.

10. Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to its conflict of laws principles. Any disputes shall be resolved in the courts of Mecklenburg County, NC.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted to this page with a revised effective date. Your continued use of the website constitutes acceptance of those changes.

12. Contact Us

If you have any questions about these Terms, please contact us via the Contact Form.